TRAFFIC KwaZulu-Natal

Energy Customer Care Specialist Grow & Thrive

CXP are now part of the Huntswood Group

Job Description

CXP, part of the Huntswood Group in KwaZulu-Natal, seeks passionate Customer Service Superstars to deliver high-quality support. The role involves engaging with customers through calls, chats, and emails while ensuring service excellence. Candidates should have a Matric or equivalent, and at least one year of experience in customer service and sales, preferably in a Gas & Electricity campaign. A commitment to teamwork and an empathetic approach are essential. Enjoy benefits like performance incentives and growth programs.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager