TRAFFIC
KwaZulu-Natal
Energy Customer Care Specialist Grow & Thrive
CXP are now part of the Huntswood Group
Job Description
CXP, part of the Huntswood Group in KwaZulu-Natal, seeks passionate Customer Service Superstars to deliver high-quality support. The role involves engaging with customers through calls, chats, and emails while ensuring service excellence. Candidates should have a Matric or equivalent, and at least one year of experience in customer service and sales, preferably in a Gas & Electricity campaign. A commitment to teamwork and an empathetic approach are essential. Enjoy benefits like performance incentives and growth programs.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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