Employee Relations HR Generalist Compliance & ER Expert

Our client is seeking a resilient and proactive HC Generalist with a strong background in Employee Relations (ER) to join their dynamic Human Capital team. The ideal candidate will thrive in high-pressure environments, demonstrate exceptional work ethic, and bring a positive, solutions-oriented attitude. This role is critical in supporting line management with all ER matters, ensuring compliance, and driving continuous improvement in HR processes.

• Bachelor's degree in Human Resources, Industrial Psychology, or related field.
• Minimum 5 years' experience in a generalist HR role with a strong focus on Employee Relations.
• Proven experience handling disciplinary hearings, grievances, and CCMA representation.
• Solid understanding of South African labour legislation and HR best practices.
• Experience working in fast-paced, high-pressure environments.

• Provide expert guidance and support to line managers on disciplinary processes, grievances, and conflict resolution.
• Represent the organisation at the CCMA and other dispute resolution forums.
• Ensure compliance with labour legislation, internal policies, and procedures.
• Assist in identifying and mitigating HR-related risks and fraud controls.

• Maintain accurate and up-to-date employee records (electronic and hard copy).
• Provide cross-functional administrative support across the Human Capital division.
• Maintain and update master data on the HR Information System (HRIS).

• Prepare and analyse employee-related data to support decision-making and workforce planning.
• Generate management reports and provide insights to support employee relations and performance management.

• Assist the Human Capital Manager in improving HRIS processes and functionality.

• Support internal, external, and ISO audit requirements.
• Ensure adherence to ISO9001:2015 quality standards.
• Enforce Service Level Agreements (SLAs) to minimise business risk and ensure continuity.

• Build and maintain strong relationships with internal and external stakeholders.
• Represent HC in committees, task teams, and meetings as required.
• Communicate HC initiatives and updates effectively across the organisation.

• Strong interpersonal and conflict resolution skills.
• High level of integrity, discretion, and professionalism.
• Analytical mindset with attention to detail.
• Excellent communication and report-writing skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to manage multiple priorities and meet deadlines.