TRAFFIC Gauteng

Elite Global Safari Concierge

Bushwise

Job Description

Sandton, South Africa Posted on 05/25/2026

Are you passionate about creating seamless, world-class travel experiences? Join a leading luxury safari brand as a Global Concierge and help craft unforgettable journeys across Africa.

Type: Permanent Luxury Travel Industry

ABOUT THE ROLE:

You will provide bespoke travel support to guests and trade partners before, during, and after travel-ensuring a smooth, personalised, and stress-free safari experience. KEY RESPONSIBILITIES:

• Deliver high-touch concierge support to international guests & agents

• Manage itineraries, bookings, and travel logistics across Africa

• Communicate clearly with lodges, suppliers & internal teams

• Proactively resolve guest travel issues with professionalism

• Promote and support safari experiences

• Provide 7-day operational guest support where required

Requirements

• Experience in travel consultancy, lodge operations or concierge services

• Strong knowledge of Southern African destinations (advantageous)

• Excellent communication and customer service skills

• Ability to multitask in a fast-paced environment

• Calm, detail-oriented and solutions-driven personality

• Willingness to learn systems such as Tourplan/NX & WETU

About This Role

Career insights for Concierges positions

Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation Social Perceptiveness Active Listening Speaking Coordination
Common Technologies
Microsoft Outlook Microsoft PowerPoint Billing software Budgeting software Web browser software