TRAFFIC
Western Cape
Dutch Customer Care Specialist - Cape Town (On-site)
Convergys
Job Description
A global technology services provider is seeking individuals for an on-site role in Cape Town's vibrant office. Responsibilities include managing high-profile customer cases, ensuring excellent service, and proactively offering solutions. Candidates must be self-motivated, have at least 6 months of international call center experience, and be proficient in Dutch verbal communication. The position requires flexibility to work shifts aligned with UK business hours, offering a dynamic, supportive work environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
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Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.