Dental Receptionist

Port Elizabeth, South Africa Posted on 03/09/2026

Our client is seeking 2 experienced Dental Receptionists to join the Port Elizabeth team.

• Greet patients professionally and create awarm, welcoming environment
• Manage patient check-ins and check-outs
• Handle patient queries in person,telephonically, and via email
• Maintain patient confidentiality at all timesin line with POPIA
• Schedule, confirm, and manage patientappointments
• Manage cancellations and reschedulingefficiently
• Coordinate dentist and hygienist diaries tooptimise chair time
• Send appointment reminders and follow-ups
• Maintain accurate patient records and filingsystems
• Handle medical aid claims, quotations, andpre-authorisations
• Process invoices, receipts, and dailycash-ups
• Assist with month-end administration whererequired
• Verify patient medical aid details andbenefits
• Submit medical aid claims electronically
• Follow up on outstanding payments andrejected claims
• Provide patients with clear explanations ofaccounts and treatment costs

• Previous experience as a Dental Receptionist (minimum2-3 years preferred)
• Experience working with dental or medicalpractice management systems (e.g. GoodX, Elixir, DentiMax, etc.)
• Medical aid billing and claims experience