TRAFFIC
Not Specified
Customer Service Representative
Talent Shore
Job Description
Remote, South Africa Posted on 12/08/2025
Be the friendly, helpful voice on the phone, email, or chat - solving problems and making someone's day.
Cross-Selling and Upselling- Spot opportunities to upsell or cross-sell - helping customers find exactly what they need and processing their orders accurately.
- Provide prompt and courteous support, maintaining professionalism on every call.
- Track and report on key performance indicators, ensuring targets are met and exceeded.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.