TRAFFIC
Gauteng
Customer Service Representative - Fixed Term Contract - Randburg
Tracker South Africa
Job Description
Customer Service Representative - Fixed Term Contract - Randburg 
Listing reference: track_001620
Listing status: Online
Apply by: 17 March 2026
Position summaryJob category: Customer Service
Location: Randburg
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: No
IntroductionTRACKER requires the services of a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for all related sales support duties for the Johannesburg Sales Department. This is a 12-month Fixed Term Contract.
Roles and Responsibilities:- Process sales contracts received from clients and sales consultants
- Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
- Arranging and following up on scheduling of fitments
- Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
- Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
- Ensure that the Lead Sources and Pricing Sources are captured correctly
- Providing insurance certificates
- Assist and attend to incoming calls
- Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
- Provide service to both existing and prospective clients
- Ensuring both the company and the customers' best interest is kept at heart
- Matric
- 2 years in an administrative role will be an advantage
- Proficiency in MS Office & Outlook
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About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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