TRAFFIC
Western Cape
Customer Service Consultant - Rentals & Property CX
MCI
Job Description
MCI in Cape Town is seeking a Customer Service Consultant to manage customer interactions and ensure high-quality service delivery. Ideal candidates enjoy collaborating with support teams and have strong customer service backgrounds, especially in rentals. A neutral accent and excellent English communication skills are required for this role that aligns with US working hours.
Benefits include competitive compensation, health coverage, and annual leave. Join MCI to contribute to a leading-edge team where your efforts are valued and rewarded.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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