TRAFFIC Western Cape

Customer Service Consultant - Rentals & Property CX

MCI

Job Description

MCI in Cape Town is seeking a Customer Service Consultant to manage customer interactions and ensure high-quality service delivery. Ideal candidates enjoy collaborating with support teams and have strong customer service backgrounds, especially in rentals. A neutral accent and excellent English communication skills are required for this role that aligns with US working hours.

Benefits include competitive compensation, health coverage, and annual leave. Join MCI to contribute to a leading-edge team where your efforts are valued and rewarded.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager