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Customer Experience Specialist - Contact Centre
Discovery Limited
Job Description
A leading health services company in South Africa is looking for a Contact Centre Consultant to deliver exceptional customer service to health members and providers. This role involves resolving queries primarily over the phone and requires strong communication skills and at least 12 months of experience in customer service. Candidates should have a Matric qualification with a minimum of 50% in Mathematics and English. The company encourages a diverse range of applicants to participate in their recruitment process.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
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Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.