TRAFFIC Western Cape

Customer Experience Advisor - Tech Support & Solutions

Capita

Job Description

A leading customer service firm in Cape Town seeks a Customer Advisor to deliver market-leading customer service, focusing on problem resolution and customer needs. Ideal candidates will have previous customer service experience and strong communication skills. The role requires working during flexible hours, including weekends. The company offers competitive salaries, medical aid, and numerous employee benefits, including development opportunities and community engagement.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager