TRAFFIC Gauteng

Customer Care Specialist - Tech & Billing

Dash BPO

Job Description

Dash BPO is looking for a Customer Care Agent in Randburg, South Africa. In this role, you'll handle incoming calls and assist customers with technical and billing inquiries, ensuring a seamless experience.

The ideal candidate has prior customer support experience, attention to detail, and excellent communication skills. You must be willing to work international hours and liaise with various departments to provide top-notch service.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager