TRAFFIC Gauteng

Senior Call Centre Operations Leader

Sanlam Limited

Job Description

Sanlam Limited is hiring a Manager to lead and manage departmental operations, ensuring quality and alignment with company objectives. This role requires strong operational leadership and the ability to oversee team performance effectively.

The ideal candidate will have significant experience in a call centre environment and a proven track record in managing teams to achieve operational targets.

About This Role

Career insights for Chief Executives positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Judgment and Decision Making Complex Problem Solving Critical Thinking Coordination Management of Financial Resources
Common Technologies
Microsoft Dynamics 365 Microsoft Dynamics 365 Business Central Oracle Cloud HCM Mentimeter Microsoft PowerPoint 365 Deltek ComputerEase BlackBaud Financial Edge NXT QuickBooks Online