Collections Team Leader - Call Centre Excellence

Mr Price Group in Durban is seeking a Team Leader for their Collections Call Centre. The candidate will lead and motivate a team of agents to achieve performance targets while ensuring compliance with debt collection regulations. Responsibilities include operational excellence, coaching, and delivering accurate performance reports. Ideal candidates should have 3-4 years of debt collections experience, leadership expertise, and knowledge of relevant legislation. Join a company dedicated to outstanding customer service and operational success.