TRAFFIC
Western Cape
Collections Specialist - Payment Negotiations
MCI
Job Description
A leading global business services firm in Cape Town is seeking a Collections Agent to manage overdue accounts and negotiate payment arrangements. This role requires a valid Matric Certificate and at least 6 months of customer service experience. Candidates should possess exceptional communication skills and the ability to handle challenging situations with empathy. The position offers competitive compensation based on experience, along with performance-based incentives and a comprehensive benefits package.
About This Role
Career insights for Tax Examiners and Collectors, and Revenue Agents positions
Salary Benchmark
R33,360/month
R22,084 to
R57,757/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Reading Comprehension
Speaking
Critical Thinking
Active Learning
Common Technologies
TurboTax
BlackLine
QuickBooks Online
Microsoft PowerPoint 365
Microsoft Outlook 365
Alteryx Analytics Cloud
Microsoft Power BI
Tax Examiners and Collectors, and Revenue Agents Insights
Median Salary (ZAR)
R33,360/month