Tax Examiners and Collectors, and Revenue Agents
What is a Tax Examiners and Collectors, and Revenue Agents?
Tax Examiners and Collectors, and Revenue Agents are professionals tasked with ensuring compliance with tax laws and regulations. They play a crucial role in the administration of taxation by reviewing and verifying tax returns, conducting audits, and collecting overdue taxes. These individuals work for the government, primarily at the federal and state levels, and their responsibilities include examining financial records to determine tax liability, conducting assessments, and enforcing tax laws to ensure that taxpayers accurately report their income and pay the correct amount of taxes owed. They may also investigate and identify tax fraud, assist in tax policy development, and provide guidance to taxpayers about tax regulations and filing procedures. Their work contributes to the overall integrity of the tax system, promotes voluntary compliance, and helps secure revenue for government services.
Tasks
- Send notices to taxpayers when accounts are delinquent.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
Technology Skills
- Accounting software
- Presentation software
- Electronic mail software
- Business intelligence and data analysis software
- Data base user interface and query software
Tools Used
- Scanners
- Desktop calculator
- Notebook computers
- Laser printers
- Special purpose telephones
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Speaking
Talking to others to convey information effectively.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Education
How much education does a new hire need to perform a job in this occupation?
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Bachelor's degree
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Associate's degree
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
Work Activities
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Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Detailed Work Activities
- Collect payments for goods or services.
- Inform individuals or organizations of status or findings.
- Assess financial status of clients.
- Develop financial plans for clients.
- Verify accuracy of records.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Job Outlook
Projected salary and job growth
$37690.0 - $107660.0
New job opportunities are less likely in the future. : Below Average
Assessment
Related assessments and tests
No assessment available.