TRAFFIC
Gauteng
Client Support & Resolution Specialist
Discovery Limited
Job Description
Discovery Limited is seeking a Client Support Consultant based in Sandton, Gauteng. The role requires providing exceptional customer service, managing complex queries, and building strong relationships with clients. Applicants should have at least one year of customer service experience in a contact centre and excellent communication skills in English. Knowledge of Employee Benefits and the ability to work Saturdays are advantageous. This position entails making a significant impact on client satisfaction and support.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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