TRAFFIC Gauteng

Client Support & Resolution Specialist

Discovery Limited

Job Description

Discovery Limited is seeking a Client Support Consultant based in Sandton, Gauteng. The role requires providing exceptional customer service, managing complex queries, and building strong relationships with clients. Applicants should have at least one year of customer service experience in a contact centre and excellent communication skills in English. Knowledge of Employee Benefits and the ability to work Saturdays are advantageous. This position entails making a significant impact on client satisfaction and support.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager