TRAFFIC
Eastern Cape
Catering Manager
EnableSA
Job Description
Grahamstown, South Africa Posted on 02/13/2026
Our client is seeking an experienced and dynamicCatering Manager in Grahamstown to oversee a high-volume catering unit within the hospitality/food services environment. This role requires a strong leader with excellent operational, financial, and team-management capabilities. The ideal candidate will ensure exceptional food quality, client satisfaction, and smooth daily operations, while maintaining a high standard of compliance, service, and efficiency.
Responsibilities:
- Managing daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations.
- Implementation of the food production process.
- Provide great quality service to clients.
- Manage the execution of creative functions.
- Menu planning, standardization, adoption and costing.
- Monitor the kitchen to ensure the cooks are using standardized recipes and the quality of food is of the highest standard.
- Daily bookkeeping procedures - capturing of issues, sales, stock.
- Managing the Food GP's as per the budgeted targets.
- Managing the unit's budgets to ensure that the budgeted targets are met monthly.
- Implementation of minimum & maximum stock levels to control stock days.
- Managing the HSE daily to ensure all records are up to date.
- Managing People (i.e. staffing - workforce planning, payroll administration, leave management, performance management).
- Managing Customer Experience.
- Strict management of service levels to client SLA.
- Grade 12.
- Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred.
- Five years' work in a similar environment.
- Experience gained in most functions of this position.
- Project Management experience in the hospitality/catering industry would be an advantage
- Experience in costing, budgets, forecasts and invoicing is advantageous.
About This Role
Career insights for Food Service Managers positions
Salary Benchmark
$63,060/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Common Technologies
Evernote
Google Docs
Microsoft Word
ClubSoft Food & Beverage Point of Sale
Dinerware Intuitive Restaurant
Food Service Solutions POSitive ID System
Aurora FoodPro
Culinary Software Services ChefTec
Food Service Managers Insights
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