TRAFFIC
Western Cape
Cape Town English-Speaking Customer Care Advocate
TeleTech Holdings, Inc.
Job Description
TeleTech Holdings, Inc. seeks an English-speaking Customer Service Representative in Cape Town, South Africa. This role is essential in ensuring exceptional customer service for U.S. clients. You will be responsible for answering inquiries, providing accurate information, and potentially upselling services. The ideal candidate possesses a high school diploma and strong computer skills. The company fosters a supportive work culture with opportunities for career growth and professional development. Night shift availability is required.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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