TRAFFIC Western Cape

Cape Town English-Speaking Customer Care Advocate

TeleTech Holdings, Inc.

Job Description

TeleTech Holdings, Inc. seeks an English-speaking Customer Service Representative in Cape Town, South Africa. This role is essential in ensuring exceptional customer service for U.S. clients. You will be responsible for answering inquiries, providing accurate information, and potentially upselling services. The ideal candidate possesses a high school diploma and strong computer skills. The company fosters a supportive work culture with opportunities for career growth and professional development. Night shift availability is required.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager