TRAFFIC Western Cape

Bilingual Customer Support Pro (English-German) - Remote

Cognibox

Job Description

A global leader in contractor compliance is seeking a Customer Support Representative fluent in English and German for a remote position based in South Africa. The role involves onboarding contractors and providing ongoing user support across various communication channels. Candidates should have at least 2 years of customer support experience and proficiency in CRM systems like Salesforce. Strong communication skills and an ability to manage multiple interactions are essential. This position offers an opportunity to work in a dynamic environment focused on safety and compliance.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager