TRAFFIC Western Cape

Back Office Customer Service Specialist - AML & Payments

Minacs

Job Description

An international customer service firm located in Cape Town is seeking a Back Office Customer Service Advisor. The ideal candidate should have at least 8 months of call centre or back-office experience, a passed Grade 12 certificate, and excellent English communication skills. The position requires flexibility for US shifts and attention to detail, with responsibilities including compliance with regulations and assisting customers. The role offers a base salary of R7500 and additional benefits like subsidised transport and medical aid.

About This Role

Career insights for Office Clerks, General positions

Salary Benchmark
$40,480/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Coordination
Common Technologies
Blackboard software Database software Microsoft Access Henry Schein Dentrix Medical condition coding software Medical procedure coding software Billing software Bookkeeping software

Job Overview

Date Posted
10 Apr 2026
Location
Western Cape, South Africa

Office Clerks, General Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.