Akeso Receptionist

Akeso Receptionist page is loaded Akeso Receptionistlocations: Akeso Polokwanetime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (5 days left to apply)job requisition id: JR106003 We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey. ROLE SUMMARY The Receptionist is responsible for answering phones, receiving and directing visitors, booking meeting rooms and assist with ad-hoc administrative functions as required.Job Summary: The Akeso Receptionist is the first point of contact for patients, visitors, and staff at Netcare Akeso facilities. This role ensures a welcoming and efficient front desk operation, providing essential administrative support to the Akeso team. Job Responsibilities: Greet and welcome patients, visitors, and staff in a professional and courteous manner. Answer and direct incoming calls promptly and accurately, taking messages when necessary. Manage patient scheduling, appointments, and registrations, ensuring all necessary documentation is completed. Maintain accurate patient records and update information as required. Process payments, issue receipts, and manage petty cash if applicable. Handle inquiries and provide information regarding services, facilities, and general hospital procedures. Maintain the reception area in a tidy and organized manner. Assist with general administrative tasks such as filing, scanning, photocopying, and data entry. Liaise with internal departments to ensure smooth patient flow and communication. Adhere to all Netcare Akeso policies and procedures, including patient confidentiality and data protection. Handle emergency situations calmly and efficiently, escalating to appropriate personnel when necessary. Job Qualifications: Matric/Grade 12 certificate or equivalent. Previous experience in a receptionist or administrative role, preferably within a healthcare environment. Excellent communication skills, both verbal and written, with a strong customer service orientation. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to operate standard office equipment (e.g., telephone system, printer, scanner). Strong organizational and time management skills with attention to detail. Ability to work independently and as part of a team. Professional demeanor and appearance. Ability to handle sensitive information with discretion and maintain confidentiality. Flexibility to work various shifts, including weekends and public holidays, as required.Join the team committed to providing the best and safest health and care. We provide meaningful careers that connect people with purpose. We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity.The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing. Our recruitment process typically follows the following steps: Should you be shortlisted for the position, you will be contacted by the relevant HR Department to arrange an interview. Our selection process may further include employee risk assessments which includes employment references, credit, criminal and qualification checks. Should your application be successful, our human resources department will provide you with a formal letter of appointment and will contact you with information to facilitate your onboarding process. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within 30 days of the closing date of this advert, should consider their application as unsuccessful. Our story begins with our values and our behaviours. We are motivated by a belief in the sanctity of human life. We see it as a privilege to serve South Africans in their time of greatest need and vulnerability.To this end, we constantly explore new ways to blend compassion with cutting edge capabilities. But while much has been said about our world class facilities, our global benchmarks and clinical best practice, our greatest strength is our people. People who care for other people. Our Netcare people At Netcare, our people are the heartbeat of our organisation. We strive to grow with talented, compassionate people. Our people come from diverse backgrounds and cultures, and are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Our values and behaviours reflect our belief in human dignity, and guide how we treat each other.