TRAFFIC
Western Cape
Airport Customer Service Agent: Ticketing & Flight Support
Flying Seekers
Job Description
Flying Seekers is looking for a Customer Service Agent to join their team at George Airport. The role involves assisting passengers with ticket sales, bookings, and managing flight disruptions while delivering exceptional customer service.
Candidates must have a Grade 12 or equivalent, airport and ticket sales experience, and excellent command of English. This position requires flexibility with shifts, including weekends and public holidays.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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