TRAFFIC Western Cape

Airport Customer Service Agent: Ticketing & Flight Support

Flying Seekers

Job Description

Flying Seekers is looking for a Customer Service Agent to join their team at George Airport. The role involves assisting passengers with ticket sales, bookings, and managing flight disruptions while delivering exceptional customer service.

Candidates must have a Grade 12 or equivalent, airport and ticket sales experience, and excellent command of English. This position requires flexibility with shifts, including weekends and public holidays.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager