TRAFFIC Gauteng

Air Freight CX Consultant: Global Trade & Logistics

Damco Spain SL

Job Description

A global logistics company is seeking an Air Customer Experience Consultant based in Johannesburg, South Africa. The role involves managing air operations and delivering exceptional customer service. Responsibilities include tracking cargo, handling documentation, and ensuring compliance with regulations. Applicants should have at least 5 years of experience in the air freight industry, with a strong customer-centric mindset. The position offers a diverse workplace within a professional team dedicated to delivering a seamless customer experience.

About This Role

Career insights for Freight Forwarders positions

Salary Benchmark
R22,548/month
R16,695 to R36,583/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Coordination Reading Comprehension Monitoring Active Listening Critical Thinking
Common Technologies
Oracle NetSuite ERP Oracle JD Edwards EnterpriseOne SAP S/4HANA Microsoft PowerPoint 365 WiseTech Global CargoWise CargoWise One Tailwind TMS Microsoft Outlook 365

Job Overview

Date Posted
21 Mar 2026
Location
Gauteng, South Africa

Freight Forwarders Insights

Median Salary (ZAR)
R22,548/month
Job Outlook
This career will grow rapidly in the next few years.

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