Administrative Assistant(JG10) - Bellville

Location: Bellville, Western Cape, ZA

A position has become available for an Administrative Assistant and will be based at Santam Direct at its Bellville offices.

The main purpose of this position is to provide support of an administrative nature to the business. This will range from simple systems and activities to integrated business processes and may include administration, processing, and clerical duties.

• Provides administrative support duties with a nature of confidentiality to a department or group of professionals.
• Prepare standard management information reports with relevant data to aid department decision-making.
• Assist in the development of new processes, systems or procedures to meet the changing requirements of internal and/or external customers.
• Conduct some financial reconciliation activities (if required).
• Monitor departmental budgets.
• Coordinate domestic and international travel schedules and arrangements.
• Manage schedules, calendars and diaries of individuals or groups.
• Manage procurement requests.
• Prepare meeting packs for departmental meetings.
• Manage resources, make recommendations to utilise resources more efficiently and coach others on the best practices around resource utilisation.
• Anticipate possible obstacles and interruptions and have alternative solutions prepared.

• Grade 12 or relevant tertiary diploma (advantageous).
• 3-5 years' experience in the administration field.

• Ability to compile complex documents, develop templates, consolidate and compile reports.
• Requires specialised knowledge to complete complex tasks.
• Familiarity with the relevant departmental and company procedures, policies and guidelines throughout the company as a whole.
• Good written and oral language skills to articulate technical issues associated to the call centre.
• Good interpersonal and supervisory skills and the ability to manage clerical work processes or a team.
• Advanced understanding of departmental processes, systems and policies and procedures.
• Detailed understanding of the design of the system and application thereof in conjunction with legislation and other governance principles.
• Requires detailed knowledge of specific business support processes, systems and procedures and ability to translate knowledge and experience into recommendations.

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At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Employment Equity targets.