Medical and Health Services Managers
What is a Medical and Health Services Manager?
Medical and Health Services Managers, also known as healthcare executives or healthcare administrators, are professionals responsible for the planning, directing, and coordinating of healthcare services in various settings, including hospitals, clinics, nursing homes, and public health organizations. They play a critical role in ensuring that healthcare facilities operate efficiently and effectively, often overseeing a team of healthcare professionals and administrative staff.
These managers are involved in a wide range of activities including budget management, staffing, compliance with healthcare laws and regulations, and the creation and implementation of policies and procedures to improve patient care. Their work often requires a deep understanding of healthcare systems, strong leadership skills, and the ability to analyze complex data to make informed decisions. With the ongoing changes in healthcare laws and technology, Medical and Health Services Managers must stay updated with the latest trends and innovations in the field to enhance quality care and optimize operational performance.
Tasks
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Technology Skills
- Medical software
- Data base user interface and query software
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Analytical or scientific software
- Expert Health Data Programming Vitalnet
- IBM SPSS Statistics 29
- Relative Values for Physicians
- SAS Viya
- Enterprise resource planning ERP software
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Categorization or classification software
- AMA CPT® Current Procedural Terminology
- ColorSoft AutoMatch
- Yost Engineering ABN Assistant
- Yost Engineering CodeSearch Pro
Tools Used
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Scanners
- Notebook computers
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Desktop computers
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Personal computers
Knowledge
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Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Skills
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Speaking
Talking to others to convey information effectively.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Abilities
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Education
How much education does a new hire need to perform a job in this occupation?
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Bachelor's degree
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Master's degree
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Associate's degree
Work Activities
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Coaching and Developing Others
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
- Evaluate employee performance.
- Supervise employees.
- Develop computer or information systems.
- Maintain operational records.
- Conduct employee training programs.
Work Interests
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Job Outlook
Projected salary and job growth
$67900.0 - $216750.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.