Warranty & Costing Clerk / Administrator

We are seeking an experienced Warranty & Costing Clerk / Administrator to join our well-established motor dealership in East London. The successful candidate will be responsible for managing warranty claims, service costing, and ensuring compliance with OEM requirements, supporting our fast-paced service department.

• Proven experience in warranty administration and service costing
• Experience within a motor dealership or franchise dealership environment is essential
• Strong understanding of OEM warranty policies, procedures, and service cost structures
• Proficiency in dealer management systems (DMS)
• Excellent administration skills and attention to detail
• Ability to perform in a fast-paced service department

Key Responsibilities:

• Process and submit warranty claims accurately and timeously
• Prepare and manage service costing documentation for repairs and maintenance
• Ensure all supporting documentation complies with OEM requirements
• Follow up on outstanding claims and manufacturer queries
• Maintain accurate records of warranty submissions, approvals, and service costs
• Liaise effectively with service advisors, technicians, and management

If you are meticulous, organized, and have strong expertise in warranty administration and service costing within a dealership environment, we want to hear from you.