Ward Clerk - Psychiatric Ward

To provide administrative support to the Unit Manager (and the Nursing team) of an allocated unit thereby contributing to the overall success of the unit and meeting both internal and external customer expectations.

• NQF 5 / Relevant Nursing Qualification.
• Computer literacy.
• SAP experience.
• Stock Control.
• ICD 10 Code and CPT coding ability.
• 2 years administration experience.

• Healthcare professional qualification.
• Finance-related qualification.

• Answer and attend to in-bound calls in a professional and friendly manner.
• Assist the Unit Manager with the drawing of patient statistics / reports, as and when necessary.
• Maintain the patient register (Patient list and white board) to ensure it is up-to-date and accurate by documenting admissions and discharges to the unit - this involves reconciling the white board with the SAP system every 2 to 4 hours.
• Ensure the daily availability of patient stickers.
• Establish and maintain an accurate filing system of all relevant documentation (patients' documents, minutes and audit documents, for example).
• Print new checklists at the beginning of each month for fridges, emergency blood, emergency trolley and environmental purposes.
• Order stationery (bulk) on allocated days and inform Unit Manager when there is a problem with the availability of stationery.
• Compile the diet list with assistance of nursing staff and ensure this is signed off by the Unit Manager.
• Complete maintenance requisitions as required and follow up daily; ensure that the Unit Manager signs off.
• Supervise and ensure the linen room/s are neat and tidy.
• Maintain the information on the notice board ensuring that it is current and neat.
• Perform any reasonable administration task on instruction from the Unit Manager.
• Ensure that patients and customers are aware of the patient experience feedback system (MyVoice) and know how to utilize this service.