VP, Enterprise Quality & Operational Excellence
Job Description
Location: Johannnesburg
About PowerfleetPowerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet's ethos transcends our data ecosystem and commitment to innovation; our people centric approach empowers our customers to realize impactful and sustained business improvement. We serve over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations in every major continent.
About the RoleThe Vice President, Quality & Operational Excellence is a GLOBAL senior executive responsible for defining and executing the company's enterprise quality strategy. This role establishes and oversees comprehensive quality management systems that ensure products, services, and operational processes meet regulatory standards, customer expectations, and business objectives.
The VP drives continuous improvement through Lean and Six Sigma methodologies, leads compliance and audit readiness, strengthens cross functional operational performance, and builds a culture of quality across the global organization.
Key Responsibilities Quality Strategy & Governance- Define and communicate the enterprise quality vision, strategy, and policies aligned with company goals.
- Establish quality standards, procedures, and governance frameworks across operations and supply chain.
- Ensure consistent execution of Lean, Six Sigma, and continuous improvement initiatives across regions and functions.
- Oversee regulatory compliance and certification requirements (e.g., ISO and applicable industry standards).
- Lead internal and external audits and serve as the primary liaison with regulatory bodies.
- Proactively identify and mitigate quality, safety, and operational risks.
- Design, implement, and continuously improve a scalable global QMS.
- Ensure adherence to applicable Good Practice standards and regulatory requirements.
- Maintain documentation, controls, and traceability supporting audit readiness and operational discipline.
- Lead Lean transformation and Six Sigma problem solving disciplines to improve product quality, reliability, and efficiency.
- Drive root cause analysis, corrective and preventive actions (CAPA), and defect reduction initiatives.
- Partner with operations, engineering, supply chain, and customer teams to improve end to end performance and eliminate waste.
- Establish measurable improvement roadmaps tied to cost, quality, delivery, and customer satisfaction.
- Build, lead, and develop global Quality and Operational Excellence teams.
- Foster a culture of accountability, continuous improvement, and customer focused quality grounded in Lean principles and data driven decision making.
- Provide executive reporting and strategic recommendations to senior leadership.
- Define and monitor enterprise quality KPIs and operational performance metrics.
- Deliver regular executive level reporting on quality trends, risks, and improvement outcomes.
- Use analytics and insights to guide strategic decision making and investment priorities.
- 8+ years of progressive leadership experience in Quality within industrial manufacturing, technology, telecommunications, or similarly regulated environments.
- Demonstrated success leading enterprise quality strategy, compliance programs, and Lean / Six Sigma-driven continuous improvement initiatives.
- Experience operating in complex, global, and cross functional organizations.
- Bachelor's degree in Engineering, Science, Business, or a related field required.
- Master's degree or relevant advanced certification preferred.
About This Role
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