Quality Control Systems Managers
What is a Quality Control Systems Manager?
A Quality Control Systems Manager is a professional responsible for overseeing and enhancing the quality control processes in an organization. These managers play a critical role in ensuring that products and services meet established standards and regulatory requirements. They develop and implement quality management systems, conduct audits, and analyze quality data to identify areas for improvement. Their focus is on maintaining high standards of quality throughout the production process, ensuring compliance with both internal and external quality guidelines.
Quality Control Systems Managers collaborate closely with various departments, including production, engineering, and supply chain, to foster a culture of quality within the organization. They may also be involved in training staff on quality assurance practices and methodologies. Their expertise often includes knowledge of quality standards such as ISO 9001, Six Sigma, and other industry-specific regulations. Through their work, Quality Control Systems Managers aim to enhance product reliability, improve customer satisfaction, and minimize costs associated with defects and non-compliance.
Tasks
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Review quality documentation necessary for regulatory submissions and inspections.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
Technology Skills
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Data base user interface and query software
- Database software
- Microsoft Access 365
- Microsoft SQL Server 2022
- Structured query language SQL
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Desktop communications software
- Eko
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Analytical or scientific software
- Minitab 21
- Statgraphics Centurion 19
- Systat Software LISA.lims
- SampleManager LIMS
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Industrial control software
- ASI DATAMYTE GageMetrics
- InfinityQS Enact
- PQ Systems MEASUREspy
- Vivaldi Software Vivaldi Quality Management
- Program testing software
Tools Used
- Laboratory diluters
- Titration equipment
- Spectrometers
- Notebook computers
- pH meters
Knowledge
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Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
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Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills
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Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Abilities
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Near Vision
The ability to see details at close range (within a few feet of the observer).
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Education
How much education does a new hire need to perform a job in this occupation?
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Bachelor's degree
Work Activities
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Analyzing Data or Information
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Detailed Work Activities
- Inspect condition or functioning of facilities or equipment.
- Direct operational or production activities.
- Document organizational or operational procedures.
- Monitor organizational procedures to ensure proper functioning.
- Confer with organizational members to accomplish work activities.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Job Outlook
Projected salary and job growth
$72010.0 - $190480.0
New job opportunities are likely in the future. : Average
Assessment
Related assessments and tests
No assessment available.