TRAFFIC KwaZulu-Natal

US Healthcare Customer Services Advisor

CXP are now part of the Huntswood Group

Job Description

CXP are now part of the Huntswood Group in KwaZulu-Natal is hiring a Customer Services Advisor. You will handle inbound calls and emails, provide healthcare information, and meet performance targets.

The ideal candidate will have at least two years of call center experience, preferably in US healthcare. This position requires flexible working hours to align with US times and offers a range of benefits including performance incentives and continuous development programs.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager