TRAFFIC Gauteng

Customer Service Champion - Resolve & Delight, Growth Path

JobServiceHub

Job Description

JobServiceHub is looking for Customer Service Representatives to enhance customer satisfaction in Johannesburg. In this office-based role, you will handle key interactions, resolve complaints, and support shopping experiences at Mr Price outlets.

This position requires Grade 12 and excellent communication skills. You will also gain valuable problem-solving and conflict resolution experience while contributing positively to customer relationships.

Salary ranges from R7,500 to R11,000 monthly depending on experience and location, along with staff discounts and robust training programs.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager