Travel Experience Designer - Contact Centre (SA)

ClubMed is seeking a dynamic Contact Center Direct Service TED in Johannesburg, South Africa. As a Travel Service Agent, you will provide exceptional post-booking support, enhancing customer experiences through tailored assistance. Responsibilities include managing inbound/outbound communications, problem resolution, and upselling services while maintaining high service standards. The role requires a solid background in the travel sector, excellent customer service skills, and fluency in English. Join a multicultural team that values professionalism and a pioneering spirit.