TRAFFIC Western Cape

Telecom Customer Support & Sales Specialist

Teleperformance

Job Description

Teleperformance is seeking a Customer Service Representative in Cape Town to provide an exceptional customer experience. The ideal candidate will handle various customer queries related to sales, billing, and technical support. A minimum of 6-12 months of experience in a service or sales environment is required, along with knowledge of networking peripherals and proficiency with the MS Office suite. Successful applicants will undergo background checks as part of the recruitment process.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager