TRAFFIC
Western Cape
Telecom Customer Support & Sales Specialist
Teleperformance
Job Description
Teleperformance is seeking a Customer Service Representative in Cape Town to provide an exceptional customer experience. The ideal candidate will handle various customer queries related to sales, billing, and technical support. A minimum of 6-12 months of experience in a service or sales environment is required, along with knowledge of networking peripherals and proficiency with the MS Office suite. Successful applicants will undergo background checks as part of the recruitment process.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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