TRAFFIC Western Cape

Technical Support & Sales Specialist

Teleperformance

Job Description

Teleperformance in Cape Town is seeking a customer service representative to provide exceptional support to clients. Your role will include handling inquiries regarding sales, product information, billing, and service faults. Candidates should have at least 6 months of experience in a service-driven environment and possess a Matric or equivalent education. A strong understanding of technical support, Wi-Fi, and networking peripherals is preferred. The position requires excellent customer service skills and the ability to manage incidents effectively.

About This Role

Career insights for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Speaking Negotiation Persuasion Social Perceptiveness
Common Technologies
Ivanti GoldMine Oracle Eloqua Infor CRM Airtable Blackboard Learn Oracle Database Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne