Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
What is a Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products?
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products are professionals who sell goods for wholesalers or manufacturers to businesses, government agencies, and other organizations. They conduct market research to identify potential clients, develop relationships with customers, and maintain an extensive understanding of their products to effectively communicate benefits and features to clients. These sales representatives often work in various wholesale and manufacturing industries, excluding those that focus on technical or scientific products. Their role involves negotiating contracts, creating sales presentations, handling customer inquiries and complaints, and providing after-sales support. They may also be responsible for delivering product demonstrations, participating in trade shows, and analyzing sales data to inform their strategies. Success in this career is characterized by strong communication skills, persuasive abilities, and a keen understanding of consumer needs and market trends.
Tasks
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Prepare sales contracts and order forms.
Technology Skills
- Customer relationship management CRM software
- Data base user interface and query software
- Enterprise resource planning ERP software
- Video conferencing software
- Word processing software
Tools Used
- Mobile phones
- Liquid crystal display projector
- Notebook computers
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Laser printers
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Desktop computers
Knowledge
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Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking
Talking to others to convey information effectively.
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Negotiation
Bringing others together and trying to reconcile differences.
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Persuasion
Persuading others to change their minds or behavior.
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Abilities
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Speech Clarity
The ability to speak clearly so others can understand you.
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Speech Recognition
The ability to identify and understand the speech of another person.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Bachelor's degree
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Some college, no degree
Work Activities
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Selling or Influencing Others
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job.
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Detailed Work Activities
- Negotiate prices or other sales terms.
- Coordinate sales campaigns.
- Monitor inventories of products or materials.
- Purchase stocks of merchandise or supplies.
- Set up merchandise displays.
Work Interests
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Job Outlook
Projected salary and job growth
$37240.0 - $133010.0
This career will have large numbers of openings.
Assessment
Related assessments and tests
No assessment available.