Tech-Savvy Customer Support Specialist

Teleperformance is seeking Customer Service Agents in Cape Town, South Africa, to provide exceptional customer care across various channels. Responsibilities include resolving complaints, maintaining accurate customer records, and striving to exceed performance targets. The ideal candidate will possess excellent communication skills and a solid background in customer service, with a strong emphasis on empathy and customer satisfaction. A minimum of six months in a call centre environment is preferred. Flexibility, self-motivation, and a team-oriented attitude are essential.