TRAFFIC
Western Cape
Tech-Savvy Customer Service & Sales Rep (Telecom)
Teleperformance
Job Description
Teleperformance in Cape Town is looking for a Customer Service Representative to provide exceptional support through phone and email communication. This role involves addressing customer inquiries regarding products and services, technical support related to telecommunications, and maintaining high-quality service standards. Ideal candidates should have a Matric or equivalent certification and technical experience within a sales-driven environment. Applicants must also pass credit and criminal checks as part of the hiring process.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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