TRAFFIC Western Cape

Tech-Savvy Customer Service & Sales Rep (Telecom)

Teleperformance

Job Description

Teleperformance in Cape Town is looking for a Customer Service Representative to provide exceptional support through phone and email communication. This role involves addressing customer inquiries regarding products and services, technical support related to telecommunications, and maintaining high-quality service standards. Ideal candidates should have a Matric or equivalent certification and technical experience within a sales-driven environment. Applicants must also pass credit and criminal checks as part of the hiring process.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager