Tech Officer: Core Network Field Ops

Job title: Tech Officer: Core Network Field Ops

Job grade: OP1

Group/ BU: Openserve

Division: Openserve

Span of control: 0

Reports to: Management

REM Functional Area: Technical

Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.

OUTPUT 1

• Maintained Equipment/ Systems/ Performed Routines (PMT)
• SUB-OUTPUTS
  • Monitor equipment/ system performance
  • Determine maintenance/ TBI activities
  • Facilitate site access
  • Execute maintenance/ TBI activities
  • Complete relevant administration
  • Provide report back/ recommendations
  • Replace and/ or service resources
  • Provide assistance and support on request
  • Create System backups
  • Do general Housekeeping
  • Compliance to the DOP, OSS systems processes
  • Update records
• RANGE
  • Wireless Technologies
  • Access Network Technologies
  • Copper
  • Optic
  • Non-Voice Services/ Equipment/ Sub Rates
  • Power Equipment
  • Transmission Equipment/ Products
  • Switching and Mechanical Testing Equipment
  • Broadband
  • NMS
  • IP
  • Access
  • Ad Hoc Projects
  • Distribution Frames
  • CPE Equipment
  • Buildings and Sites

OUTPUT 2

• Repaired Equipment/ System
• SUB-OUTPUTS
  • Receive and analyse fault information
  • Diagnose fault/ identify requirements and source spares
  • Facilitate site access
  • Repair fault
  • Remove dead jumpers, where required
  • Conduct functionality tests, complete admin/ advantex Provide assistance and support on request
  • Update records
  • Provide report back/ recommendations
  • Process and return faulty equipment for repair
• RANGE
  • Wireless Technologies
  • Access Network Technologies
  • Copper
  • Optic
  • Non-Voice Services/ Equipment/ Sub Rates
  • Power Equipment
  • Transmission Equipment/ Products
  • Switching and Mechanical Testing Equipment
  • Broadband
  • NMS
  • IP
  • Access
  • Ad Hoc Projects
  • Distribution Frames CPE Equipment

OUTPUT 3

• Installed Equipment/ Systems/ Activated Services
• SUB-OUTPUTS
  • Receive and analyze request for installation/ activation
  • Obtain installation/ activation details and equipment
  • Facilitate site access
  • Install/ activate equipment/ systems/ services
  • Perform functionality tests, complete admin
  • Provide assistance and support on request
  • Update records/ labelling
  • Provide report back/ recommendations/ advise re-planning
• RANGE
  • Wireless Technologies
  • Access Network Technologies
  • Copper
  • Optic
  • Non-Voice Services/ Equipment/ Sub Rates
  • Power Equipment
  • Transmission Equipment/ Products
  • Switching and Mechanical Testing Equipment
  • Broadband
  • NMS
  • IP
  • Access
  • Ad Hoc Projects
  • Distribution Frames CPE Equipment

OUTPUT 4

• Recovered Equipment/ Systems/ Services
• SUB-OUTPUTS
  • Receive and analyse request for recovery
  • Facilitate site access
  • Recover equipment/ systems
  • Remove dead jumpers where required
  • Scrap/ return equipment
  • Store instruments/ equipment
  • Provide assistance and support on request
  • Update records, complete admin
  • Provide report back/ recommendations
• RANGE
  • Wireless Technologies
  • Access Network Technologies
  • Copper
  • Optic
  • Non-Voice Services/ Equipment/ Sub Rates Power Equipment
  • Transmission Equipment/ Products
  • Switching and Mechanical Testing Equipment
  • Broadband
  • NMS
  • IP
  • Access
  • Ad Hoc Projects
  • Distribution Frames CPE Equipment

FUNCTIONAL KNOWLEDGE Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMSRegulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle Compliance

FUNCTIONAL SKILLS Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance

ATTITUDES/ LEADERSHIP COMPETENCIES Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable

NQF 6: National Diploma/ Advanced Diploma/ Certificate in Engineering

OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate in Mathematics or Science

OR 3 years relevant experience

Outputs (continued):

OUTPUT 5

• Commissioned/ Accepted Installations
• SUB-OUTPUTS
  • Receive specification/ requirement
  • Confirm equipment requirement
  • Facilitate site access
  • Perform Acceptance Test Procedures (ATP)
  • Commission equipment
  • Perform functional tests
  • Provide assistance and support on request
  • Complete administration
  • Confirm completed commissioning
  • Provide report back
• RANGE
  • Wireless Technologies
  • Access Network Technologies
  • Copper
  • Optic
  • Non-Voice Services/ Equipment/ Sub Rates
  • Power Equipment
  • Transmission Equipment/ Products
  • Switching and Mechanical Testing Equipment
  • Broadband
  • NMS
  • IP
  • Access
  • Ad Hoc Projects
  • Distribution Frames CPE Equipment

OUTPUT 6

• Performed Compliances
• SUB-OUTPUTS
  • Submit claim forms, as prescribed
  • Re-allocate Opex and Capital work as prescribed
  • Follow DOP Station handling procedures
  • Conduct DOP audits as per agreed timelines
  • Adhere to Advantex/ WFM processes and procedures
  • Perform compliances
  • Perform site surveys and asset verifications
  • Escalate any deviations
  • Update records
• RANGE
  • Overtime and S&T
  • DOP Station spares
  • Advantex Tools and Test Equipment
  • SHE Management
  • EUD Devices
  • Telkom Policies
  • Telkom assets and sites
  • TBIs
  • Telkom Mobile/Projects

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.