TRAFFIC Gauteng

Talent Manager

Fidelity Services Group

Job Description

Talent Development Manager - Head Office Group Human Capital - Helderkruin Head Office

A position for a Talent Development Manager exists, reporting to the Group Human Capital Executive. The overall purpose of this position is to manage and co ordinate all activities related to talent development strategies including but not limited to: Career pathways, Personal Development plans, coaching interactions and implementation of the respective succession and talent policies.

Qualifications, experience and other competencies required
  • Grade 12/Matric certificate
  • Post Graduate degree or diploma in Human Resources Practices or Organisational development (OD)
  • Experience in talent and success planning.
  • At least three years managerial or leadership experience.
  • Computer literate in MS Office suite.
  • Project management experience.
  • Own vehicle and valid driver's licence.
  • Administration, interpersonal communication and customer liaison skills are required.
  • Organisational skills as well as good interpersonal and communication skills are essential.
  • Clear criminal record.
  • Compilation of personal development plans and career paths
Key areas of responsibility: (Not totally inclusive)
  • Implement relevant talent initiatives and development interventions as per the talent management strategy.
  • Manage annual succession strategies per company to ensure adequate and valid talent audits are done.
  • Co ordinate succession strategies in line with the Group goals.
  • Manage the Group's development needs and facilitate training and development needs as per skill gaps.
  • Provide statistical analysis of HR employment data for data driven decision making and process improvement.
  • Research best practices to inform talent initiatives.
  • Oversee the coordination of leadership training and other development programs or actions.
  • Discuss and design career pathing opportunities with managers.
  • Devise strategies to embed company culture within the organisation.
  • Co ordinate specific projects and campaigns to ensure set Organisational Development interventions are planned, implemented and measured.
  • Talent strategy is aligned with existing EE targets, Learning and Development interventions and Skills Development plans.
  • Support with coaching and mentoring opportunities to ensure adequate resources are available for Talent candidates.
  • Facilitate the generation of a competency framework that is aligned to Job specifications, promotional criteria and a company grading system.
  • Manage a unit that must be able to conduct assessment and analysis of skill deficiencies and generate solutions for curriculum development to address the identified needs.
  • Liaising with HR and Operational management regarding track and trace capability of talent candidates.
  • Submission of weekly and monthly statistical reports as and when coordinated.
  • Conduct staff meetings to ensure compliance and progress in attaining set targets and goals.
  • Ensure Assessment Centers and psychometric assessments are used as and when required.
Core Competencies
  • Strong communication skills.
  • Understanding of BCEA / SD6 legislative requirements.
  • Sound understanding of the Skills development and Employment Equity legislation.
  • Sound understanding of fundamental elements related to Organisational Development.
  • Organisational skills.
  • Experience in policy development and talent strategies.
  • Management of staff.

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
10 May 2026
Location
Gauteng, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

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