TRAFFIC
KwaZulu-Natal
Switchboard Operator
The Capital Hotels & Apartments
Job Description
The Capital Hotels is an equal opportunity employer.
DescriptionThe Switchboard Operator is responsible for the supervision and control of the Hotel's centralised telephone system, transferring of calls to departments within the hotel as well as to Hotel Guests as per The Capital Hotel Group Policy.
Minimum Requirements- Matric
- Very good command of the English Language (verbal and written)
- Previous switchboard experience will be advantageous
- Good telephone etiquette
- Computer Literate
- Ability to work as part of a team, as well as independently
- Ability to run with multiple tasks/jobs
- Honest and trustworthy beyond approach
- Great attention to detail
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Ability to work shifts
About This Role
Career insights for Switchboard Operators, Including Answering Service positions
Salary Benchmark
R12,353/month
R9,879 to
R16,506/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Speaking
Social Perceptiveness
Service Orientation
Coordination
Common Technologies
HCL Notes
Microsoft Outlook
Microsoft PowerPoint
Microsoft Excel
SAP S/4HANA
Switchboard Operators, Including Answering Service Insights
Median Salary (ZAR)
R12,353/month