TRAFFIC KwaZulu-Natal

Switchboard Operator

The Capital Hotels & Apartments

Job Description

The Capital Hotels is an equal opportunity employer.

Description

The Switchboard Operator is responsible for the supervision and control of the Hotel's centralised telephone system, transferring of calls to departments within the hotel as well as to Hotel Guests as per The Capital Hotel Group Policy.

Minimum Requirements
  • Matric
  • Very good command of the English Language (verbal and written)
  • Previous switchboard experience will be advantageous
  • Good telephone etiquette
  • Computer Literate
  • Ability to work as part of a team, as well as independently
  • Ability to run with multiple tasks/jobs
  • Honest and trustworthy beyond approach
  • Great attention to detail
  • Team Player who leads by example
  • Proactive in approach
  • Interpersonal skills
  • Ability to work shifts

About This Role

Career insights for Switchboard Operators, Including Answering Service positions

Salary Benchmark
R12,353/month
R9,879 to R16,506/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening Speaking Social Perceptiveness Service Orientation Coordination
Common Technologies
HCL Notes Microsoft Outlook Microsoft PowerPoint Microsoft Excel SAP S/4HANA