TRAFFIC
Gauteng
Strategic Workforce Planner
Rmbwestport
Job Description
Rmbwestport seeks a Resource Planner in Johannesburg to ensure optimal scheduling and service level achievement within their contact center environment. The role involves managing costs, delivering exceptional customer service, and producing efficient schedules to maximize agent utilization.
The ideal candidate should have 1 to 3 years of relevant experience, an NQF5 qualification, and proficiency in PowerBI, Excel, and Verint. Opportunities for innovation and networking are part of the role.
About This Role
Career insights for Personal Financial Advisors positions
Salary Benchmark
R38,810/month
R27,104 to
R54,338/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening
Reading Comprehension
Speaking
Writing
Critical Thinking
Common Technologies
Act! CRM
Microsoft Dynamics 365
Salesforce CRM
Financial planning presentation software
Microsoft PowerPoint 365
MoneyTree Silver Financial Planner (presentation feature)
Envestnet MoneyGuide
Ibbotson Portfolio Strategist
Personal Financial Advisors Insights
Median Salary (ZAR)
R38,810/month
Job Outlook
This career will grow rapidly in the next few years.
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