Strategic Leader - Insurance Ops & Customer Experience

A leading financial services firm is seeking a visionary operational leader to drive efficiency and customer satisfaction in post-sales insurance operations. This role focuses on customer services, retentions, and claims management, while leading a talented team. The candidate should possess a Bachelor's degree and have extensive experience in insurance operations, particularly in managerial roles. We're looking for someone who can innovate processes and contribute to strategic decisions, all while maintaining a customer-centric approach in a fast-paced environment.