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Strategic Implementation Consultant: CRM/ERP Solutions

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Job Description

Purpose of the Role

To act as a source of expertise internally and for Keyloop customers in the respective region. Develop, evolve, and retain knowledge to address delivery requirements across products such as DMS, Manufacturer Systems (MS), Country Specifics (CS), layered applications, acquired products, and partner applications.

Key Responsibilities
  • Ensure project activities are delivered within quality, time, and legal frameworks.
  • Engage with customers remotely and onsite.
  • Perform discovery, documentation, configuration, training, and post go-live support.
  • Contribute to product reviews and knowledge development.
Core Competencies
  • Standardization & Efficiency
  • Results Accountability
  • Communication & Collaboration
  • Client Focus
  • Outside-in Perspective
  • Bias for Growth
Key Performance Indicators
  • Successful project delivery (time, cost, quality)
  • 95% assignment completion rate
  • Rework
  • 80% utilization
Skills & Experience
  • Experience in Finance, CRM, ERP, or technical implementations
  • Strong analytical and communication skills
  • Process-driven and adaptable to change
  • Automotive Aftersales Department industry knowledge
  • Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials.
Equal Opportunity Employer

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

About This Role

Career insights for Business Intelligence Analysts positions

Salary Benchmark
$108,020/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Reading Comprehension Active Learning Active Listening Critical Thinking Speaking
Common Technologies
Apache Kafka Go PowerShell Core Airtable Amazon EC2 IBM Db2 Apache Tomcat Django