TRAFFIC Western Cape

Store Operator

CTM Africa

Job Description

We are looking for an experienced and driven Store Operator to lead store operations, drive sales growth, and deliver exceptional customer service. The successful candidate will manage people, finances, and daily operations to ensure efficiency, compliance, and profitability.

Key Responsibilities
  • Lead and develop the store team to achieve sales and performance targets.
  • Ensure exceptional customer service and professional in-store standards.
  • Manage budgets, stock levels, merchandising, and operational efficiency.
  • Enforce company policies, OHS, and compliance requirements.
  • Drive continuous improvement and maintain brand integrity.
  • Qualification in Retail or Business Management (advantageous).
  • Minimum 5 years' management experience in a retail or warehouse environment.
  • Proven ability to lead teams and achieve business results.
Key Attributes
  • Entrepreneurial and results driven
  • Strong interpersonal and communication skills
  • Professional, reliable, and accountable
  • Strategic thinker with practical execution ability
  • Excellent problem solving and decision making skills
  • Highly organised and detail oriented
  • Resilient under pressure with a proactive mindset
  • Demonstrates initiative, innovation, and integrity
  • Retail trading hours (including weekends and public holidays as required).

About This Role

Career insights for Telephone Operators positions

Salary Benchmark
$38,080/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Speaking Service Orientation Social Perceptiveness Critical Thinking
Common Technologies
Mobile Operating Systems (iOS/Android) Microsoft Windows 11 Microsoft PowerPoint 365 Microsoft Excel 365 Modern CAD Systems (e.g., Tyler Technologies New World CAD)