Store Manager, Shop U037, Westwood Mall, 16 Lincoln Terrace, Sherwood, Durban

Position: Store Manager

Reporting to: Regional Manager

Store: Shop U037, Westwood Mall, 16 Lincoln Terrace, Sherwood, Durban

Are you an experienced individual with passion, energy, enthusiasm and a knack for creating a warm and welcoming environment for our people and customers?

We are looking for a bookstore manager with creativity, innovation, a commitment to customer service at the highest level and extensive book knowledge. Flexibility and excellent organisational skills are also essential.

• Take responsibility to run a store like their own.
• Lead and support the Assistant Manager, Booksellers and other colleagues while having fun together.
• Build relationships with Customers, Suppliers and Authors.
• Drive performance so that the team can achieve the monthly sales budget and receive Incentives.
• Oversee day to day operations of the store.
• Monitor inventory and security controls.
• Monitor daily and weekly sales to ensure monthly sales target is achieved.
• Monitor the quality of customer service throughout the store.
• Supervise, guide and support team members.
• Assist in training and growing our people for internal promotion.
• Maximise sales and profits, while minimising controllable expenses.
• Maintain a commitment to a strong community presence.
• Oversee bookstore events.
• Work on the sales floor, requiring physical activity.
• Prepared to work retail hours.

• A minimum of matric with at least five years of experience within sales or retail.
• Minimum of 5 years of managing staff, preferably within a sales or retail environment.
• A diploma or degree would be advantageous.
• Strong analytical skills and ability to use industry and competitor knowledge to consistently identify opportunities to drive sales.
• Experience with POS, inventory management and merchandising in a fast paced, rewards/performance driven organisation.

• A personal (own) use Book Discount
• Incentivised targets
• Group Retirement Annuity
• Medical Insurance
• Employee Birthday Voucher and Day Off

Applications and CVs should be addressed to Nicole Judd, Recruitment - .

With "WESTWOOD STORE MANAGER" stated in the subject heading.

Closing date: 12 June 2026.

Only successful candidates will be interviewed. If you have not heard from us after the closing date, please regard your application as unsuccessful.

Preference will be given to candidates who will add to the diversity of our organisation.