Sr. Applied Scientist, Trust CX Innovations&AI Policy

Alexa+ is Amazon's next generation, AI powered assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. The Trust CX Innovations team is looking for an Applied Scientist with a strong background in Generative AI to build solutions that help uphold customer trust for Alexa+.

A Senior Applied Scientist in Trust CX innovations will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. You will lead research in trust preserving machine learning techniques and work with a select group of people to produce one of the most highly rated products in Amazon's history. If you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.

• Lead research initiatives in generative AI, focusing on LLMs, multimodal models, and frontier AI capabilities.
• Develop innovative approaches for model optimization, including prompt engineering, few shot learning, and efficient fine tuning.
• Pioneer new methods for AI safety, alignment, and responsible AI development.
• Design and execute sophisticated experiments to evaluate model performance and behavior.
• Lead the development of production ready AI solutions that scale efficiently.
• Collaborate with product teams to translate research innovations into practical applications.
• Guide engineering teams in implementing AI models and systems at scale.
• Author technical papers for top tier conferences.
• File patents for novel AI technologies and applications.

You will work with a group of talented scientists on researching algorithms and running experiments to test scientific proposals/solutions to improve our trust preserving experiences. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will work closely with partner teams across Alexa to deliver platform features that require cross team leadership.

Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering, and customer centric design.

• 3+ years of building machine learning models for business application experience.
• PhD, or Master's degree and 6+ years of applied research experience.
• Experience programming in Java, C++, Python, or related language.
• Experience with neural deep learning methods and machine learning.

• Experience with modeling tools such as R, scikit learn, Spark MLLib, MxNet, Tensorflow, NumPy, SciPy, etc.
• Experience with large scale distributed systems such as Hadoop, Spark, etc.

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