Southern Africa Technical/Field Service Engineer (PV-Utility & BESS)

Full-time Others South Africa

Posted on 2025-04-03

Provide on-site and remote commissioning of BESS systems, PCS, and PV inverters. Delivering technical services support to customers effectively and on time.

• Perform on-site and remote technical support and troubleshooting and testing of solar inverters on-site.
• Leading or assisting with the support of assigned projects.
• Coordinate with R&D engineering in China if required help during troubleshooting.
• Provide service technical reports to customers and to supervisor during and after site visits in a timely manner.
• Monitoring and maintaining electrical equipment or machinery performance.
• Provide feedback to customers with regards to the status of the open service case ticket.
• Take ownership of customer issues and follow problems through to resolution with HQ support.
• Ordering and restocking materials when it is required.
• Participating in ongoing training to keep up to date with the latest developments.
• Providing clear feedback to the customer and reporting Manager

• 3-5 years' experience in the PV or BESS renewable industry sector.
• Experience in troubleshooting or commissioning of commercial and utility scale BESS and PV inverters will be advantageous.
• Must possess the ability to work with test equipment and hand tools as required.
• Must possess customer service, problem solving skills, decision making and analytical skills.
• Must possess effective written and verbal communication skills.
• Must be able to closely follow instruction and pre established procedures/SOP to perform the duties effectively.
• Must be willing to provide service locally and to other African countries.
• Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) OSHA, NSPA70A, Electrical Safety.
• Bachelor's degree/Diploma in Electrical Engineering from accredited university or college.
• First aid, Firefighting and ORHVS certificates will be advantageous.
• ECSA and other institution registered Engineer will be advantageous.
• Other Institute Certification training on Solar/ Energy Renewable will be advantageous.
• Experience in troubleshooting or commissioning utility scale BESS or PV inverters is advantageous.
• Proven experience working as an engineer in the PV or BESS sector.