Service Charges Analyst (fluent in German)

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

The Service Charges Analyst is responsible for overseeing service charge reconciliation audits, ensuring accuracy, compliance, and efficiency in all reviews. This role requires a detail-oriented professional who can deliver high-quality analyses, identify discrepancies, and effectively communicate findings with landlords. The successful candidate will play a key role in maintaining financial transparency and fostering strong landlord relationships.

• 1 - 2 years background or experience in Real Estate, Lease Administration, Property Management, or Facility Management.
• Knowledge of German Property Law will be a strong recommendation.
• Bachelor's Degree in Accounting (BCom or equivalent) from a SAICA- or SAIPA-accredited university.
• Fluent German (spoken and written) is essential; very good English (spoken and written) is required.
• Strong proficiency in MS Excel.
• Excellent written and verbal communication skills, with the ability to engage with stakeholders at all levels and build strong professional relationships.
• Proactive approach with a can do attitude, capable of identifying and resolving issues effectively.
• Self motivated and reliable team player who can contribute to a collaborative work environment.
• Ability to analyze existing processes and drive improvements for efficiency and optimization.
• Strong analytical skills to ensure accuracy and compliance in service charge reconciliations.

Key responsibilities include:

• Review German service charge reconciliations to ensure accuracy and compliance with lease agreements.
• Lead the objection process for incorrectly allocated costs and follow up on resolutions.
• rack, document, and communicate identified cost savings.
• Identify and report potential financial risks.
• Participate in training sessions and share knowledge with the broader team.
• Maintain professional communication with landlords in German.
• Adhere to established procedures and guidelines.
• Build and maintain strong relationships with key stakeholders.
• Handle ad hoc tasks as assigned by management.
• Proactively contribute to process improvements by identifying opportunities for efficiency and optimization.

If you are a detail-oriented professional with a passion for accuracy, efficiency, and stakeholder collaboration, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering high-quality service charge audits while building strong relationships with landlords and key stakeholders. Take the next step in your career and be part of a dynamic, supportive, and growth focused environment.