TRAFFIC Western Cape

Service Advisors - Cape Town

Bonafide Human Capital
South African Rand . ZAR 200,000 - 300,000

Job Description

Our well-known motor dealer client based in Cape Town CBD & Milnerton currently holds a vacancy for experienced Service Advisors.

Purpose of the Job
  • To provide an excellent service by understanding the customer's needs, providing advice, and offering solutions.
  • The outcome is satisfied customers; success is measured by meeting the customer's needs and expectations.
  • Sound product knowledge ensures personalized service and informs customers accordingly.
Relationships and Personal Activities
  • Directly reports to the After Service Manager and Service Manager.
  • Fosters relationships with company staff.
Main Job Functions
  • Welcome customers and capture relevant information, ensuring client needs are addressed.
  • Check vehicle in with client.
  • Follow up on parts ordered and schedule bookings to suit customers daily.
  • Keep customers updated on vehicle status.
  • Handle customer queries and concerns daily.
  • Prepare job cards accurately and timely, and submit for costing daily.
  • Arrange hire vehicles for customers, obtaining necessary authority.
  • Collect payments from customers before handing back the vehicle.
  • Cross departmental collaboration.
Experience & Eligibility
  • Minimum 2 years experience as a Service Advisor in the motor industry.
  • Computer literate.
  • Valid driver's licence.

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About This Role

Career insights for Budget Analysts positions

Salary Benchmark
R46,920/month
R29,450 to R68,616/month
Source: WageIndicator ZAR data
Key Skills for This Role
Critical Thinking Mathematics Active Listening Complex Problem Solving Judgment and Decision Making
Common Technologies
Microsoft Access Microsoft Analysis Services Relational database software Microsoft PowerPoint SAP BusinessObjects Business Intelligence Microsoft Dynamics 365 Business Central Oracle Enterprise Performance Management Cloud Revelwood

Job Overview

Date Posted
27 Feb 2026
Salary
South African Rand . ZAR 200,000 - 300,000
Location
Western Cape, South Africa

Budget Analysts Insights

Median Salary (ZAR)
R46,920/month

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