Service Advisor - Automotive Industry - Ballito, KwaZulu-Natal (Full-Time)

Ballito, South Africa Posted on 05/11/2026

Job Overview: A reputable and high-performing dealership in Ballito is currently seeking an experienced Service Advisor to join their professional aftersales team. This is an exciting opportunity for a customer-focused and organized individual with strong communication skills and previous automotive dealership experience.

The successful candidate will be responsible for assisting customers with service bookings, vehicle updates, quotations, and ensuring a smooth and professional customer experience throughout the service process.

• Welcome customers and assist with service bookings
• Prepare quotations and explain repair requirements to customers
• Liaise between customers and workshop technicians
• Keep customers updated on vehicle progress and repairs
• Ensure accurate completion of job cards and invoices
• Maintain excellent customer service standards
• Follow up with customers and ensure customer satisfaction

• Previous experience as a Service Advisor within a motor dealership
• Excellent communication and customer service skills
• Strong administrative and organisational abilities
• Computer literate
• Valid driver's license
• Traceable references
• Clear criminal record and ITC

• Salary: R - R basic (negotiable depending on experience)
• Incentive structure
• Medical Aid & Pension Fund